Services & Support
Comprehensive services and tools to support your network infrastructure, from design and procurement to deployment and ongoing operations
SwitchInfra Services
Design Center
Create custom network designs, BOMs, and topology diagrams.
Product Custom
Custom-configured hardware tailored to your specifications.
Certification Request
Request product compliance certificates and documentation.
After Sales Service
Warranty support, returns, repairs, and RMA processing.
Customer Policy
Shipping, payment terms, returns policy, and warranty terms.
Developer Portal
API access, SDKs, documentation, and developer resources.
Product Tools
Optics Compatibility Tool
Check transceiver-cable-switch compatibility matrix.
WDM Transceiver Stock List
Real-time WDM module availability and lead times.
PicOS Feature Explorer
Browse and compare PicOS software features by version.
PicOS-V User Guide
Virtual PicOS deployment, configuration, and best practices.
Track My Order
Real-time order status and shipment tracking.
RMA Checklist
Step-by-step guide for return merchandise authorization.